Corporate Information:

Q: What does Electroline manufacture?
A: Electroline Equipment Inc. is an international industry-leading manufacturer of high-caliber, integrated cable telecommunications technology solutions. The Company offers six product families which are addressable tap systems, return path ingress management technology, drop amplifiers, passive CATV devices, RF signal management products for headends and hub sites, and status monitoring transponders.

Q: When was Electroline founded?
A: The Company was founded in 1953, initially selling and installing television antennas. For more information on Electroline and its Historical Milestones, you can refer to the Company Profile section.

Q: Who is Electroline's President and CEO?
A: John Vincent, since 1997.

Q: Where is Electroline headquartered?
A: In Montréal, Canada. The Company also has offices in North America and in Europe.

Q: Is Electroline ISO-certified?
A: Yes. Electroline's North American manufacturing facility is ISO 9001-certified.

Q: Is Electroline publicly-traded?
A: No. Electroline is a private company, not traded on the stock market.

Q: How many people does Electroline employ?
A: Electroline currently employs more than 150 people worldwide.

Q: How do I find out about your employment opportunities?
A: Contact the Human Resources Department by e-mail: rh@electroline.com or visit the employment section of our Website.

Q: Where are Electroline's principal markets located?
A: Electroline's largest market is the United States. Other key sales areas include Canada, Europe and Latin America.

Q: Does Electroline have offices outside of Canada and the U.S.?
A: In addition to offices throughout Canada and the U.S., Electroline has an extensive international presence. To find the nearest location, visit our Electroline Offices page.

Q: Who are some of Electroline's customers?
A: Electroline's customers include several of the cable industry's major players such as Time Warner Communications, Comcast Cable Communications, and Cox Communications. For more information on how our customers implement our products and system, visit our Success Stories page.

Q: Why is Electroline considered an industry leader?
A: For several reasons. Electroline was the first company to develop and market an addressable tap technology. Electroline was also the first to develop and market a drop amplifier exhibiting a 3 dB noise figure by incorporating gallium arsenide (GaAs) technology in its design. Finally, Electroline was also the first company to develop a return path management technology that could locate the source of ingress directly into the distribution plant within a matter of minutes. Today, Electroline still remains years ahead of the competition with its ongoing R&D efforts on its product lines.

Q: What are its flagship products?
A: Its Ultima Series Addressable Tap, its EDA 2000 Series drop amplifiers and its CLEARPath™ return path management system.

Q: Whom do I contact for technical support?
A: Please contact our head office, either by phone, fax or e-mail. Visit our Technical Support page for more details.

Q: Does Electroline focus on R&D?
A: Yes. The Company set up its own Research and Development department in the late 1970s, to focus its efforts on producing cutting-edge solutions in addressable control systems and in return path technology.

Q: Does Electroline attend major CATV industry trade shows?
A: Yes. For a full listing of the events that Electroline will be attending this year, visit our Upcoming Shows and Events page.

Q: Are Electroline's price lists available online?
A: Electroline's price lists are not available online. For detailed pricing information, please contact one of the Electroline Offices.

Q: Does Electroline offer special pricing on clearance items?
A: Yes. For a complete list of clearance items, visit our Clearance Items page. Pricing information is available upon request.

Q: Whom do I contact for delivery information?
A: To obtain delivery dates or other pertinent information relating to your order, please contact our corporate office and ask to speak to one of our Customer Service representatives.

Q: Does Electroline provide on-site training for its products?
A: Electroline can provide on-site technical assistance upon request. For more details, visit our Customer Support page.

About Electroline Products:

Q: Does Electroline provide CATV service management software?
A: Electroline's next generation of cable management software for addressable systems, SoftConnect, is now available. Electroline's SoftConnect is a database software program used to control cable services provided to subscribers using Electroline's addressable taps. For more details, visit our SoftConnect page.

Q: What types of drop amplifiers do you offer?
A: Electroline offers the most extensive line of drop amplifiers available to best suit installation requirements. These include the EDA 2000 Series, the ERA 4100 ReturnPath Amplifier, the EDA-UG (Unity Gain), the EDA-EQ (built-in equalizer), and the EDA Flat-Top.

Q: What is CLEARPath™?
A: The CLEARPath™ solution is comprised of several components that work together to easily detect, locate and allow ingress to be resolved in a matter of minutes. For more details, visit our Return Path Products page.

Q: What is the latest version of the Cable Ingress Management software?
A: It is called Locator and it is an Internet-based version of CIM.