Warranty | Procedure for Returns or Repairs | Procedure for Returns or Repairs (USA)

(a) Products manufactured by Supplier: Each standard catalog product manufactured by Supplier is warranted to conform to currently published specifications and to be free from defects in materials and workmanship. Products manufactured by Supplier to Buyer's specifications are warranted to be free of defects in material and workmanship and shall be deemed conforming if they conform either to all written specifications made part of the contract or to a sample or copies submitted or approved by Buyer. The foregoing warranties are not applicable to the products described in sub-paragraph (b) below entitled "Products manufactured by others". Buyers receipt of any material delivered hereunder shall be an unqualified acceptance of, and a waiver by Buyer of any and all claims with respect to, such material unless Buyer gives Supplier notice of claim in writing within fifteen (15) days after such receipt. However, with respect to defects not discoverable upon reasonable inspection upon receipt, claim may be made within ten (10) days after Buyer discovers or should have discovered the defect, provided such claim is made in writing within 365 days of shipment of the product in question from Supplier's plant, as indicated by "Ship Date" field of the pertinent invoice. For Amplifier products this period is ten (10) years from when the product underwent final test and inspection by the Supplier as indicated by the date shown on the label affixed to the back of the Amplifier. Supplier's liability for breach of warranty hereunder is limited to repair or replacement, as the case may be, of defective parts returned to Supplier or facility designated by Supplier, Buyer to bear cost of all transportation; provided, however, Supplier may at its option elect to correct such defects by sending its representative, at Supplier's expense, to make on-site corrections. Replacement parts or components may differ from the original provided they permit proper performance of the product when installed and no other part or component thereof is defective.

EQUIPMENT DAMAGED BY MISUSE OR ABNORMAL CONDITIONS OF OPERATION SHALL BE EXCLUDED FROM THIS WARRANTY. SUPPLIER SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, PERSONAL INJURY OR PROPERTY DAMAGE OR LOSS OF PROFITS.

SINCE SUPPLIER HAS NO CONTROL OVER CONDITIONS OF USE, NO WARRANTY IS MADE OR IMPLIED AS TO SUITABILITY FOR BUYER'S INTENDED USE BEYOND SUCH PERFORMANCE SPECIFICATIONS AS ARE MADE A PART OF THE PURCHASE ORDER. THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, EXCEPT AS STATED HEREIN. THE FOREGOING LIMITATIONS ON WARRANTIES AND LIABILITY SHALL NOT BE MODIFIED EXCEPT BY WRITTEN AMENDMENT OF THIS AGREEMENT.

(b) Products manufactured by others: Carry the manufacturer's warranty and in the event of a failure within the stated warranty period, claims should be handled through Supplier in accordance with instructions packed with the equipment. Cable and other items not made an integral part of equipment of Supplier's manufacture shall carry the original manufacturer's warranty. For warranty information on a specific product, a request should be made to Supplier in writing.

(c) Return Material Authorization: To return material under this warranty, contact Supplier at 1-514-374-6335 to request a return material authorization and shipping instructions. Supplier will accept no equipment without such prior authorization and shipping instructions.